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Bluemercury accepts returns and exchanges up to 90 days from the date of purchase. If a return is made within this timeframe, the original payment method will be credited, or a gift card can be provided. Returns processed after 90 days will receive a refund in the form of a gift card. For exchanges, Bluemercury encourages customers to visit their stores, as this service is not available through mail, allowing for a tailored experience.
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