Lowe's Coupons & Promo Codes

Return Policy & Exchange Policy

Lowe's prioritizes customer contentment by providing a 90-day return or exchange period for the majority of new and unopened products, provided that the original receipt is shown. Any deviations from this standard are explicitly detailed in the Return Policy Exceptions. Upon presenting a valid proof of purchase, Lowe's will gladly facilitate an exchange or refund via the initial payment method. For merchandise acquired through a third-party platform, returns are accepted up to 90 days later with the necessary documentation, resulting in store credit. In the event that an order arrives damaged, incomplete, or needs replacement components, customers are advised to contact Lowe’s customer support at 1-800-445-6937 within three business days of delivery to report any problems.