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Steve Madden provides a shipping fee of $8.95 for purchases within the 48 contiguous United States. Typically, orders are dispatched within two business days and reach their destination in 3-7 business days, unless customers opt for Two Day or Next Day delivery. For those in Hawaii and Alaska, a charge of $24.95 applies per order, with an estimated delivery time of seven business days. Orders to the US Virgin Islands, Puerto Rico, and Guam also incur a $24.95 cost, with deliveries potentially taking 1-2 weeks. Members of the SM PASS INSIDER program receive free standard shipping on orders over $50, while SM PASS VIP, SUPERSTAR, and ICON members enjoy complimentary 2-day shipping on eligible purchases. It is important to note that shipping fees are non-refundable.
Steve Madden facilitates the return of unworn merchandise within a 30-day period following delivery. Items marked as clearance, identified by prices ending in .99, along with masks, mask filters, earrings, and products labeled Final Sale, are not eligible for return or exchange. The brand stipulates that all handbags, clothing, and accessories must retain their original tags. Returns can be processed either through the mail or at Steve Madden retail locations, excluding stores in Colorado, Utah, and Savannah, GA. It is essential to understand that shipping fees are non-refundable, and a return processing fee of $6.95 per order will be applied. Refunds are credited to the initial payment method. For exchanges, customers are recommended to place a new order and return the unwanted item.
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Steve Madden provides complimentary shipping for purchases exceeding $75. When you reach this spending threshold, swift and dependable delivery is assured without any additional charges. This represents an excellent opportunity to economize while acquiring the most recent footwear and accessories. By meeting the minimum order requirement, the cost of shipping is eliminated. Enjoy seamless delivery right to your doorstep.
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