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A range of shipping choices is provided by Zoe Lev to cater to various requirements. Domestic shipments are dispatched through USPS Ground, typically requiring 3 to 5 days and not being insured, or via UPS Ground, which delivers within 1 to 5 business days. For expedited service, UPS 2-day Air and UPS Overnight are options, with UPS Express operating solely on business days. USPS is utilized for PO Box deliveries. International clients can opt for USPS, usually taking a few weeks and trackable only until it exits the US, or UPS, which generally arrives in 1-2 weeks and is fully traceable. Free shipping is offered by the brand for domestic orders exceeding $300.
Customers are invited by Zoe Lev to initiate the return process by submitting a return form within 10 days of receiving their order. It is important to note that certain exclusions apply. Only items that have not been worn and are in their original packaging can be returned or exchanged, provided they are sent back within 5 days of obtaining a return authorization code. Returns or exchanges that do not follow this procedure, or those made more than 15 days after delivery, will not be accepted. Exchanges are treated as final sales. A handling and restocking fee of 8% is applied to all returns, and service fees, including shipping and rush charges, cannot be refunded.
Visa, MasterCard, Discover, American Express, ShopPay, AfterPay
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