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Sikaic generally processes all orders within 48 hours after payment verification, with the exception of items that are out of stock or on pre-sale. In the United States, deliveries typically arrive within 3-7 days, whereas in the EU, the timeframe is 7-14 days. No sales tax is applied by the brand in either region. Once the order is dispatched, a shipping confirmation email, complete with tracking information and carrier specifics, is sent to the customer. Sikaic facilitates shipments to the United States, France, Germany, Austria, Belgium, and Luxembourg.
Sikaic guarantees a seamless return and refund process for purchases initiated within 30 days of receipt. To begin, customers should contact service@sikaic.com. The brand asks that all items be in an unused, uninstalled, and unassembled state, with original tags and packaging. Although customers typically bear the cost of return shipping, Sikaic will cover these fees if there are quality issues. Items returned without prior authorization will not be accepted. Upon receiving the returned item, Sikaic will send a confirmation email within 3-5 business days, detailing the refund or exchange.
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301 Grove Rd, Suites#200, West Deptford, Thorofare, NJ 08086; Moserah LTD 1312 17th St PMB 74812 Denver CO 80202 US
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