Valentine's Day Deals
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Soia & Kyo provides complimentary shipping and returns, encompassing all customs and duties. Deliveries from the brand typically arrive at their destination within 3-7 business days, necessitating a signature upon receipt.
Soia & Kyo acknowledges that occasionally, purchases may not meet expectations. If, within 14 days from the shipping date, the items do not fit or suit the customer's needs, a return can be requested online. Online-acquired sale items are to be returned via the same method, as in-store returns for these items are not permitted. It is important to note that any merchandise discounted by 30% or more, along with all special styles, falls under the FINAL SALE category and is not subject to return, refund, or exchange. During the festive period, an extended return policy is in place: orders placed between November 26th, 2025, and December 21st, 2025, qualify for return until January 4th, 2026, with final sale items being the sole exception.
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