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FIGS offers complimentary standard shipping for orders over $50 in the U.S., while a $5 fee applies to those below that amount. Customers in the continental U.S. can also opt for 2-day express delivery.
FIGS prioritizes customer satisfaction by providing a 30-day return window for eligible items, allowing for refunds. For U.S. customers, this timeframe is extended to 60 days for exchanges or store credit. It is important to note that all embroidered items are final sale and cannot be returned or exchanged. To facilitate a return, the items must be in new, unworn condition with tags still attached.
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FIGS provides complimentary shipping for purchases exceeding $50, ensuring savings on delivery with a slightly higher spend. Additionally, the brand offers no-cost returns, simplifying the process of exchanging or returning items as necessary. This straightforward and customer-centric policy enhances the value of every purchase.
FIGS simplifies the process of referring a friend, offering a 20% discount. By sharing your unique link with an acquaintance, both parties will enjoy a 20% reduction on subsequent purchases once they make their initial buy. This straightforward method not only helps in saving money but also promotes scrubs renowned for their comfort, style, and quality.
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2834 Colorado Ave Ste 100 Santa Monica, CA, 90404-3644 United States
(866) 258-3217
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