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Topdrawer facilitates returns for refunds on online purchases within a 30-day period. In cases where products are damaged, defective, or if the incorrect item was dispatched due to an error by the brand, pre-paid return shipping labels will be supplied. It is important to note that items purchased on sale and personalized goods are not eligible for refunds. To guarantee a seamless return experience, it is required that all items are sent back in their original packaging and in an unused condition.
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