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Orders from Rastaclat.com typically dispatch within 1-5 business days, complete with tracking. Shipping protection is available for a nominal fee, safeguarding against loss, theft, or damage in transit. For missing items, it is recommended to wait 30 days before initiating a claim, which must be submitted within 60 days of the shipment date. Damaged shipments can be reported immediately.
A 14-day return policy is provided by Rastaclat, facilitating a straightforward process for customers to return or exchange products. To initiate a return or an exchange, customers are invited to send an email to support@rastaclat.com, including their order number and the specific items they wish to return or exchange. The brand will then handle the rest of the procedure.
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