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Myaderm presently offers shipping services solely within the United States. When it comes to returns, customers must cover non-reimbursable shipping expenses. To guarantee the secure delivery of your parcel, the brand advises opting for a traceable shipping method, as Myaderm cannot assume responsibility for any lost shipments.
Myaderm offers a 30-day return policy, with the condition that the items must be received at the return center within this period to qualify for a refund. To process the return, a receipt or an order number as proof of purchase is necessary. Refunds are only applicable to 0.5oz and 1.7oz bottles; samples and OTG packets do not qualify. In the event of defective or damaged products, replacements will be provided by the brand. For any further assistance, customers can reach out via email at info@myaderm.com and send the items to: Myaderm, Inc., 88 Inverness Cir E, A101, Englewood, CO 80112.
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