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Misook recognizes the significance of a smooth return procedure. All returns need to be received by Misook within 30 days from the original shipping date and should come with the completed return form included in your order. In case you no longer have the original return form, ensure to include your name, address, email, phone number, and order number with your return. Misook kindly requests that all returned items remain unworn, unaltered, with tags still attached, and in new, unused condition. Please be aware that clearance, final sale, and personalized items are not eligible for return or exchange. Complimentary exchanges are offered, and Misook will cover the return postage. Should you opt to ship your return without utilizing the provided return shipping label, you will be responsible for the shipping costs and any potential loss or damage during transit. The processing time for returns and exchanges can take up to 10 business days after arrival.
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