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Magicycle provides complimentary standard shipping across the contiguous United States, with deliveries reaching customers in 3-7 business days. FPOAPO addresses and PO boxes are excluded from this service. Orders dispatched within two working days from the US via UPS or Canpar guarantee receipt of goods in 3-7 days.
A smooth return process is guaranteed by Magicycle, enabling the return of e-bikes within 15 days and accessories within 7 days from the date of receipt. When returns are not due to quality concerns, a 10% processing fee is imposed, and the customer must cover the return shipping expenses, which amount to $200 in the US and $499 in Canada. Prior to returning any items, it is essential to obtain pre-approval from the brand's customer service team via email. Upon confirmation that the returned product meets the specified conditions, the refund will be issued without delay.
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One of today's top Magicycle deals: 5% Off on Your Purchase.