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A 30-day money-back guarantee is provided by Lumary on every purchase. For initiating a return, customers are advised to contact support@lumarysmart.com, providing their order number. It is requested that the products should remain unused, in their original packaging, and in a condition suitable for resale. Although the cost of return shipping is not borne by Lumary, any discrepancies in the order will result in the brand covering all shipping expenses for the replacement. Be aware that it may take up to two weeks for the refund to be reflected in your account.
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