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kemimoto operates warehouses in San Francisco (U.S.), New Jersey (U.S.), Ontario (U.S.), and Ontario (Canada). This setup ensures that delivery times are approximately 5-8 days, depending on the location and stock availability. The brand provides complimentary shipping within the USA, excluding Alaska, Hawaii, Puerto Rico, Virgin Islands, Guam, and Marshall Islands. International shipping is offered, subject to the destination. Should you need to update your address, kemimoto permits changes within 24 hours of placing an order.
kemimoto allows for the return of unopened items within a 45-day period from the date of delivery, with a full refund available if the product remains in its original state. To initiate a return for products bought from kemimoto.com or ca.kemimoto.com, consumers are advised to contact the brand via email at hello@kemimoto.com or by phone at +1 774 484 1441. When returning goods purchased from authorized resellers or Amazon, it is necessary to adhere to their respective return policies.
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