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Inkopious aims to dispatch products promptly, although shipment might not occur on the day of purchase. A production period of 1-3 business days is typical, potentially increasing to 3-5 business days around holiday seasons. The US Postal Service's First Class Mail handles standard deliveries. For bulkier purchases, Priority Mail, Fedex 2Day, or FedEx Ground may be utilized based on the brand's judgment. Domestic delivery usually takes 2-14 days, all dispatched from Northern California. Customers can opt for expedited shipping through Fedex 2 Day. International orders do not qualify for complimentary shipping, and any extra taxes or duties are the buyer's responsibility. Complimentary Standard Shipping applies to orders exceeding $100, with expected delivery windows of 10-14 business days for regular and 7-10 business days for express.
Inkopious allows returns for unworn, unwashed, and unaltered items within 100 days of purchase. It is essential that the items are returned in their original packaging with all tags still attached. Refunds will be processed using the method selected at the time of purchase, at the original selling price. Items sold as final sale cannot be returned. For customers in the United States, most new, unused clothing can be exchanged within 30 days from the delivery date. The customer is responsible for the shipping costs to return the item, unless the free return and package protection option was chosen during checkout. Exchanges are not available for Canadian and international orders; only returns are accepted, and shipping costs are non-refundable. An order is eligible for exchange only once. Free gifts are neither exchangeable nor returnable. If an order has already begun production, a 25% cancellation fee will apply. Should the order not have started production, a 5% cancellation fee will be charged.
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