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iDooodle provides global shipping, ensuring that customers worldwide can savor the brand's offerings. The individual designated as the recipient on the delivery address, acting as the importer, must adhere to all local laws and regulations of the destination country. It is crucial to acknowledge that any extra fees for customs clearance will be borne by the recipient.
iDooodle places a high value on achieving customer contentment. Should the items be received in a damaged state or exhibit flaws within 99 days of normal usage from the delivery date, clients are encouraged to contact support@idooodle.com for either a replacement or reimbursement. Prior to dispatch, a refund amounting to 70% of the purchase price, after subtracting production and handling expenses, is offered. Post-dispatch, customized goods will not be eligible for return, except in cases where they are faulty. The cost associated with returning the merchandise is the responsibility of the buyer. Reimbursements are initiated within a 48-hour window and credited back via the initial payment method; however, shipping fees are non-refundable.
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