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Nelle & Lizzy provides multiple shipping alternatives to meet diverse requirements. For budget-conscious shoppers, USPS First Class Mail is available. Those needing quicker service can opt for USPS Priority Mail, while international patrons are served through USPS International.
Nelle & Lizzy guarantees that every return is managed with meticulous care. It is advisable for customers to contact the brand first and obtain a return form before sending back any jewelry, since returns lacking prior authorization will not be accepted. The brand prefers that all returns are prepaid online. If Nelle & Lizzy is responsible for the error, it will be swiftly rectified, and the corrected item will be dispatched within five business days. In instances where the mistake is attributed to the customer, they are given 30 days to return the item for a replacement at a discounted rate. For the ease of customers, the return address is provided as 2 Shaker Rd, Suite E211, Shirley, MA 01464.
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