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Presently, HYPER GOGO is capable of shipping to the United States, Canada, countries within the European Union, and the United Kingdom. Free shipping is provided by the brand for all US orders, with no minimum purchase necessary. Carriers such as FedEx, UPS, and USPS are utilized for deliveries. Should a tracking number be required, customers can contact support@hypergogo.com. It is important to note that international shipments might experience delays due to natural disasters or adverse weather conditions.
A 15-day period from the receipt date is provided by HYPER GOGO for customers to seek a refund, provided that the product remains in an as-new state. Even if the item has been utilized, returns are still accepted within 15 days of acquisition should the customer reconsider their purchase. The shipping expense falls on the customer, except in instances involving quality defects. When a return or exchange is necessary due to significant quality issues, the brand assumes responsibility for the shipping charges. Upon approval, refunds are credited back to the original payment method within 2-3 business days. For items returned beyond the 15-day timeframe, a restocking fee amounting to 20% of the purchase price will be applied, assuming the product is both new and unused.
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