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Unigear is pleased to introduce complimentary standard shipping, an upgrade that ensures a swifter and more secure delivery compared to the earlier flat rate. For U.S. customers, Unigear extends free standard shipping, promising arrival within 7-15 days. An expedited option is also available for $29.9, reducing the wait time to 2-7 days. In select European countries including the UK, Germany, France, Spain, Italy, and Austria, the brand provides free standard shipping with an estimated delivery of 10-20 days. Expedited shipping, starting from $29.9, cuts this down to 5-10 days. Canadian consumers can opt for expedited shipping at a cost of $24.9, with deliveries anticipated in 5-10 days. Likewise, shoppers in Australia and New Zealand have access to expedited shipping from $29.9, ensuring their purchases are delivered within 5-10 days. Typically, orders are processed within 3 business days; however, for highly sought-after items or due to inventory challenges, processing might take up to 5-10 business days.
Unigear places a high priority on achieving customer satisfaction, providing an unconditional return and exchange policy for 30 days. For returns to be valid, items must be in their original, unused condition, complete with all packaging and tags. After the 30-day period, Unigear does not accept any returns. Customers are requested to bear the shipping and return expenses, except in cases where the item is defective or being exchanged for a different size or product. When returning items from abroad, it is necessary to send them through the Postal Service. Refunds are typically processed within 1-2 weeks upon receipt of the returned goods. To facilitate an exchange, customers should return the item for a refund and subsequently place a new order.
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