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At Skin Beauty, it is ensured that all returns must be accompanied by the original packaging and proof of purchase. Items that are heat-sensitive, perishable, or vitamins cannot be returned. It should be noted that shipping and handling fees are not refundable, with the customer bearing the responsibility for return postage, unless the return is due to an error on the part of the brand. Only products bought directly from Skin Beauty can be returned, and the processing time for these returns may extend up to two weeks. Upon completion of the process, a refund or in-store credit will be provided.
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