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SANDRO is pleased to provide Shoprunner members with complimentary two-day shipping and free returns upon making a purchase through the brand's online platform. It should be noted that return labels are only supplied for US addresses. Should customers require support, the brand's customer service team is available from 9 AM to 7 PM EST, Monday through Saturday, excluding public holidays.
SANDRO guarantees that reimbursements are conducted via the original payment method utilized for the purchase, with the refund amount being returned to the customer's account. For a majority of new and unopened products, clients can receive a complete refund if the items are sent back within 14 days from the delivery date. It is crucial to understand that Shoprunner customers are not eligible to return FINAL SALE items.
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