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RevitaLash provides complimentary shipping for purchases exceeding $50, post-discount, via USPS First Class or Priority Mail and UPS Ground within the U.S. Expedited UPS and FedEx options are offered at extra cost, restricted to the 48 contiguous states. Most orders are delivered within 3-7 business days, whereas shipments to Hawaii, Alaska, or other non-contiguous areas may require up to 14 business days.
Should the received items fail to meet your expectations, RevitaLash encourages customers to submit a return request either through their account or by reaching out to the Customer Service team within 30 days from the date of purchase. The contact details for this purpose are 1-888-400-4472 and customerservices@skinelite.com. It is requested that all products being sent back remain unopened and in their original packaging. Generally, the customer bears the cost of return shipping; however, should there be an error in shipment or damage to the goods, RevitaLash will take on these expenses. It's important to understand that the initial shipping charges are not subject to refund.
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