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During the Christmas season, Prezzybox expands its return period, while a 30-day return policy is in place for the remainder of the year. To initiate a return for non-defective items, customers must contact the support team to receive a return form. Upon completion of the form, the item can be returned for a full refund. However, it should be noted that certain items, such as personalized and perishable goods, are excluded from this refund policy.
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