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NYDJ aims to fulfill and dispatch orders within a timeframe of 1-2 business days, with business days defined as Monday through Friday, excluding holidays. The brand's distribution center, located in Arvin, CA, USA, is the origin point for all shipments. When standard shipping is selected, the items are first sent to the Global-E shipping hub in the United States before they proceed to their final international destination. In the case of express shipping, NYDJ will send the item straight to its ultimate international location. Generally, most in-stock products are delivered within 7-14 business days following the receipt of the order.
Upon receipt of your package, NYDJ will facilitate the refund process within 7-10 business days. If a refund is warranted, it will be credited back to the original payment method. A return shipping fee amounting to $15 USD, which will be converted into the local currency, will be subtracted from your refund to cover the cost of the return label. To initiate an international return, you may utilize the International Returns Portal.
American Express, Mastercard, Visa, Discover, PayPal, Apple Pay, NYDJ E-Gift card, NYDJ certificates
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