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Nolah Mattress provides complimentary shipping of its mattresses through FedEx, originating from the brand's manufacturing facility in Arizona. The cost of delivery, which fluctuates based on the customer's geographical location, is transparently shown as you proceed to check out. Following the dispatch of your order, Nolah Mattress ensures that a shipment alert, including your unique FedEx tracking identifier, is sent to you. This allows for seamless monitoring of your mattress's transit until it reaches your doorstep.
Nolah Mattress provides a generous 120-night trial for all qualifying mattresses, giving ample time for decision-making. Should a return be necessary, the brand requests that you use the email form on the Contact page or send a message to support@nolahmattress.com. Nolah Mattress handles returns only through email, not via phone or live chat. A $99 flat fee, which includes pickup and transportation, will be subtracted from your refund. It is required that the mattress be used for a minimum of 30 nights before starting the return process. Furthermore, only one return per product type is permitted per household or individual during the specified timeframe.
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