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Lanza provides Standard Ground Shipping at a cost of $5.95, with the majority of orders being processed and dispatched within 3 to 5 business days, contingent upon product stock. Generally, ground deliveries reach their destination in 7 to 10 business days post shipment. For purchases amounting to $75 or more, customers benefit from complimentary ground shipping. Should a faster delivery be required, Lanza also extends Priority Service (2nd Day Air) for an additional $12.95. By submitting your order before 11:00 AM PST, it will be dispatched either on the same business day or the next, ensuring receipt within 2 to 3 business days.
Lanza offers a 30-day refund and return policy, effective from the purchase date. To qualify for a return, items must remain unused and in their original condition, including packaging. For inquiries about refunds or returns, customers can reach out to custcare@lanza.com. Lanza provides replacements exclusively for defective or damaged goods. If an exchange is needed for the same item, contact custcare@lanza.com with your request. Customers are responsible for return shipping fees, which are non-refundable. In the event of a refund, the cost of return shipping will be subtracted from the refund.
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