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J&P Cycles provides complimentary standard shipping for purchases exceeding $49.99; a $7.99 charge is applied to those below this threshold. RPM members receive free 2-day shipping, and expedited options are available: second-day delivery for $20.99 and next-day for $34.99. Domestic deliveries usually arrive within 1-5 business days, and the brand also offers express services. International shipping is facilitated through USPS or UPS.
Within 90 days from the delivery or invoice date, J&P Cycles facilitates returns. It is requested that items should remain in an unutilized state and preserved in their initial packaging. Although certain exceptions exist, obtaining return authorization can be effortlessly achieved either through the online platform or via a telephone call. The refund process involves crediting the original payment method. Additionally, for a nominal fee of $9.99, customers have the option to receive a prepaid FedEx label, which will subsequently be subtracted from the refund amount. Exchanges and refunds for faulty or mistakenly shipped products are managed with diligence by J&P Cycles.
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