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Jambys aims to fulfill and dispatch the majority of orders on the day they are received. Nevertheless, a timeframe of 1-3 business days for processing and shipping is requested. For customers in the U.S., Jambys provides precise shipping costs for orders under $499, a fixed fee of $10.99 for those between $500-$999, and complimentary delivery for purchases exceeding $1000. It's important to highlight that these shipping terms do not extend to Hawaii and Alaska; instead, shipping charges there will be determined based on the order's weight.
Jambys is committed to addressing the majority of your return inquiries should you find your purchase unsatisfactory. To initiate a return for damaged or unwanted items, customers are encouraged to contact info@jambystyles.com to request a return authorization (RA). Typically, Jambys prefers to provide store credit instead of a refund. It is essential that any merchandise being returned due to damage or for a refund be sent back within 14 days from the date of approval. Please be aware that products sold at a discount or on sale are not eligible for returns. Unauthorized or late returns will incur a 10% restocking fee. All items must remain in an unworn, unaltered, and unwashed condition, with all original tags intact.
All major Credit Cards (American Express Discover Mastercard Visa)
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Jamby Styles Attn: Returns 126 W. Lincoln Way Lisbon, OH 44432
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