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Glasseslit guarantees the shipment of all purchases through third-party logistics. For standard single vision glasses, Glasseslit completes processing within 3-4 business days. However, for specialized orders such as photochromic, polarized, bifocal, progressive lenses, or prescription sunglasses, the expected processing time is 7-15 business days.
Glasseslit encourages clients to contact them via telephone or email within 30 days from the receipt of their eyeglasses to request a Return Merchandise Authorization (RMA) number. It is requested that all returns are in an unworn, original state, accompanied by the initial case and lens cleaning cloth. Clients have the option to receive store credit, which does not include the shipping cost, or a 50% refund of the production expense, also excluding shipping, back to their original payment method. Please be informed that Glasseslit does not reimburse return postage.
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