Step1
Step2
Step3
Step4
Oroa provides complimentary shipping within the US for the majority of orders. However, deliveries to Hawaii, Alaska, Canada, and Mexico necessitate a minimum purchase amount of $10,000. Clients are accountable for all customs fees and taxes, such as import duties. For other international destinations, Oroa encourages reaching out for a tailored shipping estimate. The Quick Ship Program by Oroa is applicable to specific items in stock in the U.S., whereas products housed in Europe might experience extended delivery times due to international logistics. Shipping durations are estimates and can fluctuate based on product availability, destination, and carrier schedules. Upon dispatch, a tracking number or link will be sent via email.
Oroa facilitates the return of qualifying products within a 15-day window post-delivery, providing a refund that excludes a 10% restocking charge and any shipping expenses. It is essential for all items to be returned in their initial packaging. Items labeled 'Open Box', 'On Sale', or 'Final Sale' do not qualify for returns. Bedding, however, can be returned or exchanged within 30 days of receipt, with refunds processed via the original payment method. Shipping fees, though, are non-refundable. The customer bears the cost of return shipping for all eligible returns. Initiating a return is straightforward; customers need only send an email to support@oroa.com. In specific promotional periods, store credit may be offered by Oroa for damaged goods.
Definitely! There are 4 active Elsevier Store offers you can use today to get discounts on your order.
One of today's top Elsevier Store deals: 30% Off all Trade, Reference, and Textbooks in Science and Technology books/eBooks.