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Dylan's Candy Bar guarantees year-round delivery of delightful confections through UPS, presenting multiple shipping choices. Orders are typically processed within 1-2 business days. Standard shipping is available for the continental U.S., while expedited air shipping is necessary for Alaska and Hawaii, which do not qualify for complimentary shipping. Free standard shipping applies to single orders exceeding $50. From May to September, to maintain product quality, Dylan's Candy Bar dispatches orders Monday through Thursday, excluding holidays. Warm-weather shipments include insulated packaging and ice packs for an extra $5. For shipping inquiries, customers can contact the brand's amiable support team at customerservice@dylanscandybar.com.
At Dylan's Candy Bar, it is ensured that all consumable goods are final sale and nonrefundable. However, if the conditions are met, non-consumable products can be returned, with the refund being issued to the original payment method. In the event of receiving a melted product, customers are advised to contact customer service within 24 hours of UPS delivery by either sending a photo to CustomerService@DylansCandyBar.com or utilizing the Live Chat feature. This prompt action will facilitate the process of obtaining a replacement or an E-Gift Card.
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