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Curvy Kate guarantees that every order is dispatched with comprehensive tracking to the United States, typically within 48 business hours. Delivery times are approximate and can vary. During peak sale times, dispatch may experience minor delays. If a package is not delivered or collected, it will be sent back to the warehouse and refunded as per the returns policy. Refunds for shipping charges are processed separately if requested.
Curvy Kate appreciates customers contacting them through email, phone, or Live Chat within 14 days of receiving their order if they intend to cancel and return all items for a complete refund, including the standard postage fee. To start the return process, Curvy Kate encourages the use of the Returns Portal, where you can enter your order number and email address. An insured returns service is provided at a cost of $19.95 per order, which will be subtracted from the refund. It is important to remember that returns from separate orders cannot be merged.
Visa, MasterCard, American Express, PayPal, Maestro, Shopify Pay, Apple Pay, Google Pay
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