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Crio Bru accepts returns for products that are either defective or unopened within a 30-day period following the purchase. It is essential that the returned item remains unused and in the same condition as when it was initially received, along with a receipt or proof of purchase. A full refund is provided by the brand, though a deduction of $24.95 will be applied if the order contained a French press. It should be noted that only items purchased at regular prices qualify for a refund. Exchanges are solely offered for items that are defective or damaged.
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