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Obakki, a brand committed to global reach, dispatches all orders from Canada via reputable couriers such as DHL, FedEx, UPS, and Canada Post. Shipping times and costs are determined by the destination and selected service, with precise details given during checkout. Orders received from Monday to Friday are typically processed and dispatched within 1-2 business days, contingent on inventory. Weekend or holiday orders start processing on the following business day. Upon shipment, the brand sends a confirmation email. For bespoke or made-to-order items, additional processing information is provided on each product page.
Returns and exchanges are accepted by Obakki up to 30 days following the delivery of an order. For initiating this, customers may contact the brand via email at shop@obakki.com or by phone at 604.669.9790 / 1.866.410.9701 to speak with customer service. It is requested that all items should remain in their original condition. Please be aware that price adjustments on previous purchases are not provided by Obakki.
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