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Aera provides complimentary ground shipping and returns for customers in the continental US, Alaska, and Hawaii. Currently, international shipping is not an option. The brand's standard ground shipping usually takes between 3 to 7 business days to arrive. For those needing faster delivery, Aera offers expedited shipping for an extra charge, with an estimated delivery time of 2 business days.
Aera welcomes returns and exchanges for unworn footwear within 30 days from the date of purchase, providing a complete refund. To guarantee the return is accepted, the shoes should remain in their original condition and packaging. For a seamless experience, customers are encouraged to contact support@aeranewyork.com to start the return process.
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