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Acer's customers have the option to contact the brand's Customer Service at 1-800-910-2237 for initiating a refund. The company permits returns within a 15-day window post-delivery for the majority of its hardware offerings, but it does not cover shipping expenses. It is crucial to understand that the responsibility for managing the return lies with the customer. Additionally, all return requests must receive written approval from the Shop Support Team. In cases where items are either damaged or incorrect, these must be returned to Acer before the refund procedure can commence.
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