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Zavvi invites customers to contact the Customer Service team for help with initiating a return. To do so, it is essential to have your order number, the item intended for return, and the reason behind the return at hand. Upon receiving these specifics, the brand will issue a distinct returns authorization number alongside all required details to streamline the process. It is crucial to avoid refusing delivery; instead, accept the goods and promptly reach out to the team. For items that are no longer desired or needed, the cost of return postage is non-refundable and must be borne by the customer. Each case is individually reviewed, and additional information, such as photographs, may be requested.
Credit card, debit card, American Express
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Zavvi's shipping policy indicates that free international shipping is not automatically available for every order. The costs depend on factors such as location and item type. For the most accurate information, shoppers should visit the official Zavvi site and review their current delivery terms.
Zavvi values its new customers and occasionally extends exclusive perks for those placing their first order. While terms may vary, signing up for Zavvi’s newsletter typically grants access to a first order discount code. Additionally, they might offer incentives like Zavvi free shipping for qualifying purchases. To ensure accuracy, users should explore the promotions section on Zavvi or contact their customer support team for confirmation.
Zavvi’s checkout system is designed to accept only one promo code at a time for each order. While this may limit stacking offers like a first order discount code or free shipping deals, customers can choose the most beneficial option available. For further clarification, visiting the promotions section on Zavvi’s website might provide more details on active campaigns.
If you’ve purchased an item from Zavvi, you can return it within 30 days, as long as it remains unopened and undamaged. For detailed instructions, customers should refer to Zavvi’s official return policy on their site. Additionally, some product categories like limited-edition collectibles might have specific conditions, so it’s worth checking before proceeding.