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For orders of $50 or more, Willow Pump provides complimentary ground shipping within the contiguous United States. Items are dispatched from distribution centers Monday through Friday. Standard delivery for Willow Pump branded products generally takes 6-8 business days. Expedited shipping options, including 2-Day and Overnight, are also offered at an extra charge. The brand guarantees that its merchandise can be delivered to all US territories, APOFPO addresses, while it's essential to recognize that PO Box deliveries are not supported.
Willow Pump accepts return requests for pumps and their accessories up to 60 days from the date of purchase, whereas other products must be returned within 30 days. The brand requests that all items are returned in their original packaging, unused, and in the same condition as when they were initially received. For wearable items, ensure they are unworn and still have the tags attached. To initiate a return, customers should contact Willow Pump's Customer Care.
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