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For any returns or exchanges of recently received items, Wholesale Chess requests that customers apply for a Return Merchandise Authorization (RMA) Number. It is necessary for such applications to be submitted within 30 days from the shipment date of your order. After receiving the RMA number, there is a 14-day window in which to return the items to the warehouse. To start this procedure, an email should be sent to info@wholesalechess.com.
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