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Vivimu exclusively provides shipping services within the United States. Orders are generally processed and dispatched by the brand within 1-2 business days, though delays may sometimes arise. USPS first-class or priority mail and UPS are utilized for deliveries, which typically take an additional 2-4 business days to reach customers in the 48 contiguous states. It is important to note that delivery times are not guaranteed and can vary without prior notice. The brand may require address and order verification, and if no response is received within 48 hours, the order will be canceled and a refund issued.
Vivimu provides a 30-day return policy, effective from the date of receipt of the item. It is important to note that specific items, including perishable goods, custom-made products, personal care items, hazardous materials, flammable liquids, or gases, are not returnable. Furthermore, sale items and gift cards are also non-returnable. After the returned item has been inspected, refunds are issued to the original payment method, guaranteeing a seamless and effortless process.
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