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Swarovski guarantees that all items must be returned to a Swarovski store within 14 days of the purchase date, along with the receipt. It is important to note that goods purchased from Swarovski retail outlets cannot be sent back through the online system. When it comes to online returns, once the product reaches the company, it generally takes around 14 business days for the return process to be completed. The refund will usually be credited to your account within 10 business days.
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