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Supplies Outlet provides complimentary ground shipping for purchases exceeding $50. Phone orders can be placed toll-free from Monday to Friday, 6 AM to 5 PM Pacific Time. International customers should dial 1-775-284-5337; APO/FPO shipments are dispatched via USPS Priority Mail. Potential delays are not factored into delivery time estimates. Duty fees for Canadian customers and international shipping quotes are managed by contacting the brand via email.
Supplies Outlet permits the return of unopened compatible items within a year from the date of acquisition. Should customers wish to initiate a return, they have the option to get in touch with Supplies Outlet by dialing 1-877-822-8659 or sending an email to CustomerService@SuppliesOutlet.com. A restocking charge of 10% is applicable for non-defective items being returned. The brand extends a 1-Year Performance Warranty on its remanufactured and compatible offerings. For OEM ink and toner that remain unopened and are still in a condition suitable for resale, returns can be made within a 30-day window post-purchase, subject to a 10% restocking fee alongside the costs associated with shipping the products back.
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