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ROKA is committed to providing delivery services across all 50 U.S. states, Washington D.C., U.S. Territories, and Minor Outlying Islands. Once dispatched, ground shipping usually requires 2-7 business days for most locations, while Alaska and Hawaii may take 5-10 business days. For expedited needs, a 2-Day delivery option is available, ensuring arrival within two business days of shipment.
ROKA facilitates returns or exchanges for the majority of its products within a 30-day window post-receipt. Additionally, the brand permits the return of prescription eyewear for a full refund.
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