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Razer aims to keep customers informed that international shipments may face delays due to customs procedures. The company also highlights that replacement orders could be subject to the same delays, as these processes often require additional time.
To facilitate a swift return or refund, Razer asks that you share your order number, email, and the shipping address from the purchase. It is recommended to familiarize yourself with the brand's refund and return policy and have your order number on hand to start the process.
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