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Pure Fiji provides complimentary delivery for purchases exceeding $99 within the Continental U.S., with Hawaii and Alaska being exceptions. For those below $99, shipping fees are determined at checkout according to current carrier prices. Processing and handling by the brand typically take 2–3 business days, followed by an additional 2–5 business days for transit, based on the selected shipping option and destination.
Customers are advised to contact Pure Fiji prior to returning any products. For all returns, items need to be sent back for inspection. Should a product appear defective, the brand is happy to provide an exchange or credit. It is crucial to understand that the shipping expenses for returns must be borne by the customers and are not refundable. In the event of a refund, the return shipping cost will be subtracted from the refund total.
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