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Orolay provides complimentary delivery for all purchases within the contiguous United States and extends its shipping services to Canada, Mexico, Europe, Australia, and Asia. Customers are gently reminded that international deliveries might be subject to extra expenses, including taxes, duties, and customs fees.
Orolay recognizes the significance of a seamless return procedure. A fixed return shipping fee of $7 is applied to up to 2 items for U.S. customers, which will be subtracted from the refund amount. For every additional 2 items, an extra $7 is added. While Orolay offers a prepaid return label, customers have the choice to handle their own return shipping and provide tracking information. International customers are required to manage their return shipping expenses and labels. The brand conducts a thorough inspection of all returned items upon receipt, and if they meet the criteria, a refund or exchange is processed. In the event that items are received damaged or do not arrive, customers must notify the brand through the website chat within 48 hours of delivery.
Amazon pay, american express, apple pay, bancontact, diners club, discover, google pay, ideal, master, paypal, shopify pay, venmo, visa.
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