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Minna guarantees DHL Express shipment for Ready-To-Wear Collections within 3 to 4 business days. Deliveries from Minna Fashion occur from Monday to Friday, between 9AM and 5PM. Custom items might require 1-3 months. Domestic shipments are dispatched via FedEx or USPS from Germantown, NY, with a 10% shipping and handling charge. Expedited shipping choices are available. The warehouse is operational from Tuesday to Thursday. Upon dispatch, tracking information is provided.
Minna provides complimentary returns and exchanges for all US orders within a 14-day period following delivery. The brand requests that items being returned remain unused, in pristine condition, and still bear the original vendor tags. Refunds are processed to the initial payment method. For products that are unopened and in their original state, Minna offers the choice of an exchange or store credit if they are returned within 14 days of receipt. A flat $10 fee is applied to return shipping, which is the customer's responsibility. For further details, especially concerning Minna Fashion, it is recommended that customers consult the Returns and Exchanges policy on the brand's website.
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