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Mielle ensures that all orders are processed within a timeframe of 1 to 7 business days. For shipping, the brand provides UPS Ground as the standard service, and it supports deliveries to PO Box addresses and U.S. military bases. Regrettably, international shipping is not an option. Orders received after 3pm CST will be handled on the following business day. Business days, which exclude holidays and weekends, run from Monday to Friday.
Mielle does not permit returns or exchanges once a purchase is made via its website or mobile app, as all transactions are final. For the best possible resolution, any problems with your order must be communicated within 10 days from the delivery date. Reporting an issue after this period may lead to store credit being issued.
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