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Mowrator ensures that all orders are processed within 1-2 business days, with no shipments or deliveries occurring on weekends or public holidays. Delivery times depend on the distance from the warehouse. At checkout, shipping fees, which vary by location, are calculated; for Canada, the fee is $350, and for Puerto Rico, the Dominican Republic, Mexico, and Hawaii, it is $400. A tracking number is sent via email once the order has been dispatched.
Mowrator facilitates returns and exchanges for merchandise that has not been worn, washed, or damaged, within a 30-day period post-delivery, provided the original packaging is intact. A $200 fee, in addition to a 10% restocking charge, will be incurred if a return is initiated following the shipment of an order. For initiating the return procedure, customers are encouraged to contact support@mowrator.com. Upon approval of the return, the refund process is completed within ten business days.
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