LOJEL Coupons & Promo Codes

Return Policy & Exchange Policy

A 30-day hassle-free return policy is provided by LOJEL for all items bought from their physical stores or online platform at https:us.lojel.com. Items listed under the Final Call category, however, are not eligible for a refund unless there is a defect from the manufacturer. When it comes to purchases made using promotional codes or through special offers, including sets and bundles, LOJEL still adheres to the 30-day hassle-free return policy and offers free return shipping. Customers should be aware that returning only part of a bundle or set will invalidate the original promotional price. To start the return process, one can reach out to LOJEL's customer service by filling out the Returns & Exchanges form to obtain a prepaid return label. Refunds are processed for products that remain unused, undamaged, and in their original condition, yet, the shipping fees are nonrefundable.